Modern technology for traditional hospitality.
Yado unifies booking, guest experience, communication, and services for ryokans and boutique hotels.
Traditional hotels lack modern guest experience tools.
Poor guest experience, missed revenue, and inefficient operations caused by outdated tools.
What's broken today
- Manual booking & check-in processes
- Paper-based staff coordination
- Limited visibility into guest preferences & staff workload
- Outdated workflows / low operational insight
- • Lower staff productivity • Operational inefficiency • Missed revenue opportunities
What Yado delivers
- One platform, all-in-one
- Centralized booking & guest management
- Staff scheduling & task coordination
- Service tracking & guest preference logging
- Analytics & operational dashboards
- Higher efficiency • Better service quality • Data-driven operations
A mobile-first guest experience platform.
A seamless guest journey from booking to checkout, on every device.
Better guest satisfaction
Personalization and modern UX raise satisfaction.
Higher revenue
In-app upsells and services drive higher revenue per stay.
Modern operations
Streamlined workflows modernize operations.
Modern technology for traditional hospitality.
Everything a traditional inn needs to deliver a modern guest experience.
Booking & reservation management
Streamlined digital check-in and booking management.
Guest preferences & service history
Capture room, food, and yukata size preferences for every guest.
Staff scheduling & task assignment
Multilingual chat and notifications for international guests.
Meal & spa service coordination
Coordinate kaiseki and meal timing across the property.
Multilingual communication with guests
Spa, room service, and concierge requests handled in-app.
Operational analytics & dashboards
Capture reviews and feedback to improve every stay.
Automated notifications & reminders
Primary model - SaaS subscription.
Three tiers, two markets, optional add-ons.
Large addressable market across Japan and globally.
Japan Market
Monthly recurring revenue · 250–350 stores · ¥6,000–¥22,000 / month
Global Market
Monthly recurring revenue · 1000 stores · $40–$140 / month
The current landscape - and where it falls short.
Existing tools focus on booking, not the full guest experience.
Existing competitors include
- Jalan (https://www.jalan.net)
- Cloudbeds (https://www.cloudbeds.com)
Limitations of competitors
Built for traditional hospitality - not retrofitted.
Where booking platforms stop, Yado starts.
Built for ryokan operations 🏯
Designed around real ryokan workflows and omotenashi.
Staff & guest coordination in one platform 👥
Personalization rooted in omotenashi hospitality.
Operational dashboards & data insights 📊
Multilingual chat and notifications for global travelers.
Mobile-first, simple UX for small teams 📱
Mobile-first, simple UX that works for staff and guests.
Premium layer for guest experience & internal efficiency ✨
A premium experience layer above traditional booking systems.
Scalable to boutique hotels worldwide 🌍
Phase 1 - Launch
- Japan → Tourist-heavy ryokans & inns
- Global → Easy onboarding & training
Phase 2 - Growth
- Case studies: improved staff efficiency & guest satisfaction
- Partnerships with travel platforms & tourism boards
Phase 3 - Scale
- Multi-location ryokans & boutique hotel chains
- Enterprise dashboards & advanced analytics